At Jacoby Waterproofing, LLC, your privacy is important to us. We collect basic personal

information—such as your name, phone number, and email—only to provide our services, respond to

your inquiries, and schedule estimates. This is done only when you call, email us or fill out a contact

form on our website.

We do not share, sell, or distribute your information to third parties. We do not use cookies or

automatically collect personally identifiable information from you other than Google Analytics to

understand web site traffic.

All data is kept secure and used solely for communication related to our services.

If you have any questions about how your information is used,

please contact us at

We respect your privacy and are committed to protecting it through our compliance with this privacy

policy (“Policy”). This Policy describes the types of information we may collect from you or that you

may provide (“Personal Information”) on the 123drybasement.com website (“Website” or “Service”)

and any of its related products and services (collectively, “Services”), and our practices for collecting,

using, maintaining, protecting, and disclosing that Personal Information. It also describes the choices

available to you regarding our use of your Personal Information.

This Policy is a legally binding agreement between you (“User”, “you” or “your”) and Jacoby

Waterproofing LLC (“Jacoby Waterproofing LLC”, “we”, “us” or “our”). If you are entering into this

Policy on behalf of a business or other legal entity, you represent that you have the authority to bind

such entity to this Policy, in which case the terms “User”, “you” or “your” shall refer to such entity. If

you do not have such authority, or if you do not agree with the terms of this Policy, you must not

accept this Policy and may not access and use the Website and Services. By accessing and using the

Website and Services, you acknowledge that you have read, understood, and agree to be bound by

the terms of this Policy. This Policy does not apply to the practices of companies that we do not own

or control, or to individuals that we do not employ or manage.

Collection of information

Our top priority is customer data security and, as such, we exercise the no logs policy. We may

process only minimal user data, only as much as it is absolutely necessary to maintain the Website

and Services. Information collected automatically is used only to identify potential cases of abuse and

establish statistical information regarding the usage and traffic of the Website and Services. This

statistical information is not otherwise aggregated in such a way that would identify any particular

user of the system.

Use and processing of collected information

We act as a data controller and a data processor when handling Personal Information, unless we have

entered into a data processing agreement with you in which case you would be the data controller

and we would be the data processor.

Our role may also differ depending on the specific situation involving Personal Information. We act in

the capacity of a data controller when we ask you to submit your Personal Information that is

necessary to ensure your access and use of the Website and Services. In such instances, we are a

data controller because we determine the purposes and means of the processing of Personal

Information.

We act in the capacity of a data processor in situations when you submit Personal Information

through the Website and Services. We do not own, control, or make decisions about the submitted

Personal Information, and such Personal Information is processed only in accordance with your

instructions. In such instances, the User providing Personal Information acts as a data controller.

In order to make the Website and Services available to you, or to meet a legal obligation, we may

need to collect and use certain Personal Information. If you do not provide the information that we

request, we may not be able to provide you with the requested products or services. Any of the

information we collect from you may be used for the following purposes:

- Respond to inquiries and offer support

- Run and operate the Website and Services

Processing your Personal Information depends on how you interact with the Website and Services,

where you are located in the world and if one of the following applies: (a) you have given your

consent for one or more specific purposes; (b) provision of information is necessary for the

performance of this Policy with you and/or for any pre-contractual obligations thereof; (c) processing

is necessary for compliance with a legal obligation to which you are subject; (d) processing is related

to a task that is carried out in the public interest or in the exercise of official authority vested in us;

(e) processing is necessary for the purposes of the legitimate interests pursued by us or by a third

party.

Disclosure of information

Depending on the requested Services or as necessary to complete any transaction or provide any

Service you have requested, we may share your non-personally identifiable information with our

contracted companies, and service providers (collectively, “Service Providers”) we rely upon to assist

in the operation of the Website and Services available to you and whose privacy policies are

consistent with ours or who agree to abide by our policies with respect to your information. We will

not share any information with unaffiliated third parties.

Service Providers are not authorized to use or disclose your information except as necessary to

perform services on our behalf or comply with legal requirements. Service Providers are given the

information they need only in order to perform their designated functions, and we do not authorize

them to use or disclose any of the provided information for their own marketing or other purposes.

Retention of information

We will retain and use your Personal Information for the period necessary to comply with our legal

obligations, to enforce our Policy, resolve disputes, and unless a longer retention period is required or

permitted by law.

We may use any aggregated data derived from or incorporating your Personal Information after you

update or delete it, but not in a manner that would identify you personally. Once the retention period

expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the

right to rectification, and the right to data portability cannot be enforced after the expiration of the

retention period.

Data analytics

Our Website and Services may use third-party analytics tools that use cookies, web beacons, or other

similar information-gathering technologies to collect standard internet activity and usage information.

The information gathered is used to compile statistical reports on User activity such as how often

Users visit our Website and Services, what pages they visit and for how long, etc. We use the

information obtained from these analytics tools to monitor the performance and improve our Website

and Services.

Privacy of children

We do not knowingly collect any Personal Information from children under the age of 18. If you are

under the age of 18, please do not submit any Personal Information through the Website and

Services. If you have reason to believe that a child under the age of 18 has provided Personal

Information to us through the Website and Services, please contact us to request that we delete that

child’s Personal Information from our Services.

Do Not Track signals

Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not

want to have your online activity tracked. Tracking is not the same as using or collecting information

in connection with a website. For these purposes, tracking refers to collecting personally identifiable

information from users who use or visit a website or online service as they move across different

websites over time. How browsers communicate the Do Not Track signal is not yet uniform. As a

result, the Website and Services are not yet set up to interpret or respond to Do Not Track signals

communicated by your browser. Even so, as described in more detail throughout this Policy, we limit

our use and collection of your Personal Information. For a description of Do Not Track protocols for

browsers and mobile devices or to learn more about the choices available to you, visit

internetcookies.com

Links to other resources

The Website and Services contain links to other resources that are not owned or controlled by us.

Please be aware that we are not responsible for the privacy practices of such other resources or third

parties. We encourage you to be aware when you leave the Website and Services and to read the

privacy statements of each and every resource that may collect Personal Information.

Information security

Information you provide is secured on computers in a controlled, secure environment, protected from

unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and

physical safeguards in an effort to protect against unauthorized access, use, modification, and

disclosure of Personal Information in our control and custody. However, no data transmission over the

Internet or wireless network can be guaranteed.

Therefore, while we strive to protect your Personal Information, you acknowledge that (a) there are

security and privacy limitations of the Internet which are beyond our control; (b) the security,

integrity, and privacy of any and all information and data exchanged between you and the Website

and Services cannot be guaranteed; and (c) any such information and data may be viewed or

tampered with in transit by a third party, despite best efforts.

Data breach

In the event we become aware that the security of the Website and Services has been compromised

or Users’ Personal Information has been disclosed to unrelated third parties as a result of external

activity, including, but not limited to, security attacks or fraud, we reserve the right to take

reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as

notification to and cooperation with law enforcement authorities.

In the event of a data breach, we will make reasonable efforts to notify affected individuals if we

believe that there is a reasonable risk of harm to the User as a result of the breach or if notice is

otherwise required by law. When we do, we will post a notice on the Website. In jurisdictions where

required, we may also report the breach to relevant authorities in accordance with applicable data

protection regulations.

Changes and amendments

We reserve the right to modify this Policy or its terms related to the Website and Services at any time

at our discretion. When we do, we will revise the updated date at the bottom of this page. We may

also provide notice to you in other ways at our discretion, such as through the contact information

you have provided.

An updated version of this Policy will be effective immediately upon the posting of the revised Policy

unless otherwise specified. Your continued use of the Website and Services after the effective date of

the revised Policy (or such other act specified at that time) will constitute your consent to those

changes. However, we will not, without your consent, use your Personal Information in a manner

materially different than what was stated at the time your Personal Information was collected.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By

accessing and using the Website and Services and submitting your information you agree to be bound

by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to

access or use the Website and Services. This policy has been created with the help of the privacy

policy generator (https://www.websitepolicies.com/privacy-policy-generator).

Contacting us

If you have any questions, concerns, or complaints regarding this Policy, the information we hold

about you, or if you wish to exercise your rights, we encourage you to contact us using the details

below:

We will attempt to resolve complaints and disputes and make every reasonable effort to honor your

wish to exercise your rights as quickly as possible and in any event, within the timescales provided by

applicable data protection laws.

If you believe your concerns have not been adequately addressed, you may escalate the matter to

the appropriate data protection authority in your region, in accordance with applicable privacy laws.

This document was last updated on May 1, 2025